1. Introduction to Salesforce:
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Overview of Salesforce
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Understanding Cloud Computing
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Multi-Tenant Architecture
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Salesforce Editions and Pricing
2. Salesforce Basics & Security:
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Org Setup (Company Profile, Locale, and Language settings)
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User Management (Creating Users, Roles, and Profiles)
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Object-Level Security (OWD, Profiles, Permission Sets)
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Field-Level Security and Record-Level Security (Role Hierarchy, Sharing Rules)
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Audit & Debug Logs
3. Salesforce Objects and Fields:
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Standard Objects and Custom Objects
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Field Types, Relationships (Lookup, Master-Detail)
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Formula Fields, Roll-Up Summary Fields
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Validation Rules, Dependent Picklists
4. Data Management in Salesforce:
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Importing Data (Data Loader, Import Wizard)
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Data Export and Backup
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Data Cleaning Tools (Mass Delete, Transfer Records)
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Data Security Considerations
5. Automation Tools:
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Workflow Rules
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Process Builder
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Approval Processes
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Flow Builder (Automated Flows, Screen Flows)
6. Reporting & Dashboards:
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Custom Reports & Report Types
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Summarizing Data with Groupings
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Conditional Highlighting, Dashboards, and Components
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Schedule Reports, Dynamic Dashboards